FAQs

All prices are in USD.

We try our best to ship items as fast as we can. But please allow 3-5 days of processing time as we are ensuring the quality of your orders before it is being shipped. Our shipping time usually  lasts 2-4 weeks but due to the current situation please give us some more leniency. Rest assured that we are doing our best to deliver the products to you safe and secured.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us at eggosupplies@gmail.com.

We offer a 100 % money back guarantee, if the product is defective or damaged. Please email us immediately to discuss the matter. We offer either replacement or a refund. If you choose to return the item, you must ship it back at your own expense. Once we receive the product we will refund the full amount of your original purchase.
Please note: If you your package is already on the way, you must wait for it to arrive and return it before receiving a refund.

You can cancel your order with no penalty, but on the duration of its production time. You cannot cancel your order if the item is already on its way. We hope for your full understanding.

If you have misspelled or auto filled an incorrect address, please reply to your order confirmation email and state the case. Once you double checked if the address you have given is wrong, kindly notify us via email at eggosupplies@gmail.com. We will then change the address with the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Shipping times vary as we do shipping worldwide. Our shipping time usually  lasts 2-4 weeks but due to the current situation please give us some more leniency. Rest assured that we are doing our best to deliver the products to you safe and secured.

Absolutely! We are here to help you make your shopping experience fulfilling! Please send us an email to eggosupplies@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, and if you wish to get a prompt response please attach your order number and state the problem clearly. Thank you for trusting us!